Operations Support Officer

Instant Finance Limited · auckland, auckland, New-Zealand

Location
auckland
Job Type
Full-time
Posted
July 16, 2026

Job Description

This is a varied, fast-paced role where you will provide operational and administrative support across the business. You will be the go-to for resolving operational and AML/CDD queries, supporting processes, and helping ensure everything runs efficiently and in line with company and regulatory requirements.

About you:

  • Strong communication skills – both written and verbal
  • Detail-oriented and naturally organised
  • Comfortable working under pressure and meeting deadlines
  • A team player who enjoys supporting others
  • Proactive with the ability to problem solve and use initiative
  • Able to build strong relationships across all levels
  • Previous experience in finance or a similar support role (preferred but not essential)

On a daily basis you will:

  • Provide support for operational queries via phone, email, or in person
  • Assist with customer due diligence (CDD) and complian...

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