Operations Support Office Associate/Operations Coordinator

OPERATIONS SUPPORT OFFICE ASSOCIATE

Reporting Line

• This position directly reports to the Operations Support Head.

Primary Responsibilities

• Job order registration / Records management / Sample handling, dispatch, and management
• Inspection/Audit/Test report generation
• Assist in sending of payment reference and instructions to customers
• Attends to inbound calls and incoming documents, samples and walk-ins/visitors
• Proposal generation for routine services with supervision from Sales and Operations.

SPECIFIC RESPONSIBILITIES

▪ Handles job order creation and/or update records/database on job order status following the appropriate procedures for job registration and using the appropriate tools (i.e. BOSS, SLIM, SIR, etc) and record database.

▪ Receives, registers, labels, endorses internally or dispatches to affiliate the samples with relevant documents.

▪ Prepar...