Location
taguig
Job Type
Full-time
Posted
June 07, 2026
Job Description
Operations Supervisor / Team Leader – Tech Account | Onsite | Urgent Hiring
Biitech Solutions
On-site - Taguig 3-5 Yrs Exp Bachelor Full-time
Lead a team of agents in a Tech support environment and drive performance to meet KPIs.
Key Responsibilities
- Manage daily team performance (AHT, CSAT, productivity)
- Conduct coaching and feedback sessions
- Handle escalations and attendance management
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