Operations Supervisor: Lead Team Performance & Development

Teleperformance is seeking a Team Leader in Cape Town responsible for managing and developing a team to meet business objectives. The ideal candidate should have a minimum of 2 years in a supervisory role within a BPO environment and demonstrated experience in team management. Responsibilities include evaluating performance reports, conducting daily meetings, and fostering agent development. This role presents an opportunity to contribute to a fast-paced environment while ensuring quality standards are consistently met.
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