Operations Specialist - VIC

Motorola Solutions · Australia, Victoria, Australia

Location

Australia

Job Type

Full time

Posted

June 15, 2026

Job Description

Job Description
Provide tailored technical customer operations support. Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance. Executes customer operations policies and procedures. Builds and maintains positive, effective, and mutually beneficial-working alliances with customers. Initiates problem solving action and follows through to resolution. Performs root-case analysis of problems to formulate and recommend improved alternative operations. Leads process improvement initiatives.
Service Level management: 
Own and resolve operational issues.
When required, provide customers an alternative point of local contact for operational discussions and escalations, focused on Problem, Change, and Incident.
Assist with driving regular internal service reviews and other forums to ensure that operational services and issues are managed successfully.
Analyse data to ass...
        

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