Operations Specialist

First Advantage · ciudad de méxico, ciudad de méxico, Mexico

Location
ciudad de méxico
Job Type
Full-time
Posted
June 12, 2026

Job Description

We are seeking a Bilingual Operations Specialist in Mexico. This on-site position requires reporting to the Mexico City office in Polanco.

Position Details

  • Individual must be Bilingual in Spanish & English (verbal and written)
  • Location: Mexico City office (Polanco, CDMX)
  • Hours: Monday to Friday 8:00 am - 5:00 pm CST

Key Responsibilities

  • Handle verifications for high-profile clients.
  • Know customer SOPs and FADV systems.
  • Verify candidate details including current and previous employment, education, professional licenses, certifications and references.
  • Contact companies and educational institutions to verify candidate-provided information.
  • Communicate with third parties such as employers, schools, state boards, and online databases to verify information.
  • Write detailed and accurate reports flagging any discrepancies found during the verifications process.

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