Location
makati
Job Type
Full-time
Posted
June 03, 2026
Job Description
BPO, Trust and Safety and/or Content Moderation
Job type: full-time
Work style: work-from-office
Experience: 5-10-years
Nationality: philippines
Skills required: BPO Operation Manager | Content moderation | Trust and safety
Benefits: Work place balance | Employee career growth | Good salary remuneration
Job overview
We are looking for an experienced Operations Manager to lead and oversee our Content Moderation team. The ideal candidate has a proven background in Trust and Safety or Content Moderation within a BPO environment and can manage daily operations, drive team performance, and ensure service quality.
Key Responsibilities
- Lead, coach, and manage a team of content moderation specialists to meet operational goals.
- Monitor performance metrics, provide feedback, and implement improvement plans.
- Ensure adherence to Trust and Safety policies, guidelines, and quality standards.