Operations Manager

As Operations Manager, you will oversee the development and delivery of capital project works in line with business plans, contractual requirements and safety obligations. You will manage teams, budgets and programmes to achieve high performance, while driving improvements in quality, sustainability and customer satisfaction. The role also represents the Highway Service in meetings with Kent County Council and other stakeholders.

Key Responsibilities

• Leading the delivery of capital highways schemes (surfacing, reconstruction, structures, drainage)
• Oversee programme delivery to ensure effective workload management and service excellence
• Lead on health, safety and environmental performance across planned works
• Develop and improve operational plans, processes and strategies
• Represent the service in meetings with Kent County Council and stakeholder groups
• Monitor client satisfaction and drive continuous quality...