Operations Manager

Atain · iloilo, western visayas, Philippines

Location
iloilo
Job Type
Full-time
Posted
July 03, 2026

Job Description

Company Description


ATAIN is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, ATAIN manages end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, IGT employs over 25,000 specialists across 30 delivery centers worldwide, with certifications in IT and BPO processes.


MINIMUM REQUIREMENTS:

  • Candidate must possess at least a Bachelor's/College Degree at any field.
  • 4-5 years of relevant BPO experience, including 2-3 years in Travel Processes (Preferable)
  • Knowledge of GDS / CRS.
  • Preferably Senior Team Lead / Assistant Manager in Customer Service or Travel Account
  • Amenable to work onsite in Iloilo


ROLES AND RESPONSIBILITIES:

  • Ensure team meets and exceed ...

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