Job Description
Description
Operational Leadership
Lead daily operations across the hotel, lodge, restaurant, pub, event centre, and supporting maintenance functionsEnsure consistent delivery of service standards, operating procedures, and brand expectations across all departmentsCoordinate cross-functional operations to ensure smooth, seamless guest experiencesDrive ongoing operational improvements focused on efficiency, quality, and profitabilityOversee execution of maintenance, QA, and facility standards Team Leadership & Development
Lead, mentor, and support a team of approximately 30–40 managers, supervisors, and frontline staffBuild a strong, accountable, guest-focused leadership culture across departmentsSupport recruitment, onboarding, training, and retention strategiesHold departmental leaders accountable for perfo...