Operations Manager - Active Directory & Microsoft 365 Services

Role: Operations Manager - Active Directory & Microsoft 365 Services

The Operations Manager for Active Directory and Microsoft 365 Services will oversee all aspects of the organization’s identity and access management (IAM), on-premises directory services, and cloud-based productivity solutions. This leader is responsible for ensuring reliable, secure, and compliant operation of AD and M365 platforms, managing a technical team, and championing service delivery and digital transformation.

Key Responsibilities:

• Lead daily operations for on-premises Active Directory, Azure Active Directory (Azure AD), and Microsoft 365 environments.
• Oversee administration, health, and optimization of AD domains, trusts, Group Policy Objects (GPOs), and directory synchronization (AAD Connect/Entra Connect).
• Manage the Microsoft 365 platform, including Exchange Online, SharePoint, OneDrive, Teams, Intune, and Security/Compliance Center.