Location
Aberdeen
Job Type
Full-time
Posted
July 13, 2026
Job Description
The Operations Manager is responsible for the effective delivery and management of security, cleaning, and reception services across multiple contracts throughout Scotland, overseeing both Apardion and First Response Group operations and personnel. This role ensures all sites are appropriately resourced, fully compliant with contractual, company, and legislative requirements, and consistently deliver exceptional service standards to clients.
The post holder will provide leadership and operational oversight to multidisciplinary teams, ensuring service excellence, workforce stability, and contractual performance.
Key responsibilities include managing staffing levels and workforce planning, overseeing compliance and regulatory documentation, leading recruitment and onboarding activities, maintaining strong client relationships, addressing performance, conduct, and attendance matters, and driving continuous improvement across all service areas. The Operations Manager will pl...
The post holder will provide leadership and operational oversight to multidisciplinary teams, ensuring service excellence, workforce stability, and contractual performance.
Key responsibilities include managing staffing levels and workforce planning, overseeing compliance and regulatory documentation, leading recruitment and onboarding activities, maintaining strong client relationships, addressing performance, conduct, and attendance matters, and driving continuous improvement across all service areas. The Operations Manager will pl...