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Operations Lead - LicenseOps (EU and NA Shift)

Wolters Kluwer · Pune, Maharashtra, India

Location
Pune
Job Type
Full-time
Posted
June 20, 2026

Job Description

About the Role

As a LicenseOps Operations Lead, you will support end‑to‑end software license operations across the lifecycle—from demand intake and assignment to optimization and financial allocation. You will act as a key coordination point between Business teams, Sourcing, Procurement, SAM, and Finance to ensure accurate entitlement management and cost‑effective utilization of software licenses. This entry‑level operations role provides foundational exposure to software asset management processes, SaaS license administration, centralized portal management, and continuous optimization practices used across Wolters Kluwer.

Responsibilities

1. Request Process & Onboarding

  • Support standardized demand intake and validate requests received through Coupa.
  • Act as the bridge between Business, Sourcing, and Procurement for license onboarding and procurement workflow coordination.
  • Validate pricing, run basic process tests, and en...

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