Location
Chennai
Job Type
Full-time
Posted
May 31, 2026
Job Description
🚀 We're Hiring: Operations Executive – Chat Support (Work From Home)
Join Trivium and become part of a dynamic team dedicated to delivering exceptional customer experiences!
📍 Job Details
- Position: Operations Executive – Chat Support
- Location: Work From Home
- Shift: Night Shift (Rotational)
- Contract Duration: 1 Year
- Salary: ₹22,000 – ₹25,000 CTC (Based on Interview Performance)
- Experience: 1–2 Years
🔹 Key Responsibilities
- Handle customer queries via chat platforms (website, app, Tawk.to, etc.) in a professional and timely manner.
- Provide accurate information, resolve issues, and guide customers effectively.
- Ensure high customer satisfaction through prompt and quality responses.
- Follow established SOPs and response guidelines.
- Identify recurring customer concerns and contribute to proc...