Operations Director

Job#: 3035711

Job Description:

Operations Director

Location: Plano, Texas (Partial Remote)
Employment Type: Contract

Role Overview

The Operations Director oversees field and network operations to ensure efficient service delivery, strong customer satisfaction, regulatory compliance, and safe working conditions. This role involves leading multiple operational areas, managing budgets, improving processes, maintaining infrastructure, and developing teams.

Key Responsibilities

Lead daily operations and enforce company, customer, and operational policies.

Improve processes to boost efficiency and effectiveness.

Ensure high-quality service delivery and customer satisfaction.

Oversee network/plant maintenance, installation, dispatch, and compliance functions.

Manage operating and capital budgets.

Lead staffing, training, and team development.

Ensure safety compliance for employees and co...