Operations Data Analytics Specialist

+ Understanding of database management and SQL knowledge.

**What our team does:**
Our team provides reporting and analysis for Operations teams servicing loans. We develop reports using SQL and Business Objects and visualize analysis in Power BI, Excel and PowerPoint decks for metric reviews with leadership on all levels.

Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.<...