Operations Associate Director - HIH - Evernorth

**Position Overview:**

The Associate Director of Operations will provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions. This role ensures operational excellence, drives efficiency, and delivers data-driven insights to support global business objectives. The Associate Director will lead diverse teams, foster innovation, and collaborate with senior leaders to align site operations with enterprise priorities. Success in this role requires the ability to operate effectively in a highly matrixed organization, managing multiple stakeholders across global and regional teams.

**Key Responsibilities:**

Strategic Leadership

· Develop and execute operational strategies for Analytics, WFM, and Print & Distribution to support organizational goals.

· Align site operations with global priorities, ensuring scalability and cost-effectiveness.

· Champion continuous im...