Operations and Improvement Consultant - Process Optimisation in Financial Services

Job Title

Operations and Improvement Consultant – Consultant / Senior Consultant

Location

London, United Kingdom (London Victoria office)

Role Overview

We are actively hiring to build improvement capability and operations excellence within our Financial Services practice, specifically focusing on Banking, Wealth and Asset Management clients.

Responsibilities

• Hybrid working: minimum 2 days per week in office or on client site, up to 5 days on site.
• Deliver operational effectiveness and efficiency using Lean and Six Sigma techniques.
• Lead process optimisation, service design, change and implementation management projects.
• Develop and deliver training.
• Facilitate workshops, provide evidence‑based insights and manage complex stakeholder relationships.
• Work independently, building strong relationships with stakeholders across all levels.

Qualificatio...