Operational manager, colesberg

Are you ready to take on a pivotal role in steering the operational success of a dynamic retail environment amidst rapid growth? Our client, an established retail organization with a diverse portfolio including convenience stores, cafes, and fuel services, is seeking a seasoned Operational Manager to lead their Northern Cape store. This is an excellent opportunity for a dedicated leader to make a significant impact on daily operations, customer experience, and financial controls.

Where You'll Make an Impact: Oversee and streamline daily store and forecourt operations to ensure efficiency and excellence. Identify, analyse, and address shortages and shrinkage through effective stock and wet stock management. Monitor site performance and generate precise operational and management reports using Excel. Lead recruitment, coaching, training, and mentorship initiatives to uphold service standards and operational consistency. Deliver a superior customer experience across all service p...