Operational Leadership Director Role Ottawa

Director of Operations

Join Dexterra Group as the Director of Operations, steering multi-site performance and enhancing client relationships. Ensure excellence in service delivery and operational success. In the role, you will provide both strategic and hands-on leadership across various operational teams. Focus on aligning all sites with financial targets, service standards, and client needs. Build and maintain robust partnerships that enhance long-term business growth.

Key Responsibilities

• Oversee daily operations for multiple client contracts
• Monitor performance to meet KPIs, SLAs, and contractual obligations
• Cultivate robust client relationships with stakeholders
• Review financial reports to drive performance improvements
• Lead continuous improvement initiatives for operational efficiency

Requirements

• 7+ years in leadership roles within building automation
• Experience managing ...