Operational Key Account Manager, APAC Commercial

DSV · Parañaque, Metro Manila, Philippines

Location

Parañaque

Job Type

Full-time

Posted

June 13, 2026

Job Description

Job Responsibilities: 

Drive and manage the quality, KPI result and service delivery of assigned Key Accounts.

Drive process standardization and optimization to improve performance and minimize customer specific processes.

Drive continuous improvement and optimization initiatives.

Retention of assigned key accounts.

Support all aspects of the account relationship as a primary point of contact for customer.

Proactively work within the Commercial organisation to constantly assess changes to the business and impact to DSV’s growth and profitability in the current volatile and uncertain market.

Help identify all potential risks and develop mitigation plan.

Identify and implement Continuous Improvement initiatives.

Maintain and grow margins (preparation of rates, oversee operating costs)

Work closely with Operations to deliver high level of service to customers.

...

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