Operational Excellence Coordinator (gn)

Your mission

The Bikeleasing Group is one of the leading companies in employer mobility solutions and company bike leasing. With our brands, we shape modern working environments and continue to grow. As Operational Excellence Coordinator (gn), you will take on a central role within our Operations team, ensuring that customer processes and workflows run smoothly day to day. You will work closely with Customer Service, product teams, and external vendors, bringing your expertise in tools, processes, and data-driven analysis to the table. If you enjoy taking ownership, driving things forward pragmatically, and working in a professional environment with short decision-making paths, you've come to the right place. Sounds good? We look forward to getting to know you.

• You take ownership of internal first-level support for our core customer service tools – from intake to resolution, with clear prioritisation and a defined definition of done