Operational Efficiency Senior Analyst at Sherweb

Join Sherweb as a Senior Analyst in Operational Efficiency, based in the Eastern Townships or Greater Montréal. Focus on optimizing processes and enhancing collaboration in a flexible hybrid environment.
In this role, you will play a major part in analyzing workflows and identifying areas for improvement across departments. Your attention to detail and ability to communicate effectively will help align business owners and stakeholders, ensuring that operations meet strategic goals.
Key Responsibilities:
• Engage with business leaders to elicit requirements and solutions
• Validate and document functional business needs
• Organize workshops and stakeholder meetings to drive alignment
• Create and optimize workflows and performance metrics
• Identify root causes through data analysis and feedback
Requirements:
• Minimum of 5 years in business analysis
• Strong communication and facilitation skills in English
• Bachelor's in Computer Science or related fie...