Opening for Senior Customer Support (Voice)- Chennai Location

Opening for Senior Customer Support (Voice)- Chennai Location

Experien ce : 1 to 3 Years

Shi ft: US shift

Responsibilities

• Strong verbal and written communication skills
• Should possess neutral accent and good adoption to US culture
• Ability to resolve customer queries in the first point of contact
• Focus on delivering a positive customer experience
• Should be professional, courteous, friendly, and empathetic
• Should possess active listening skills
• Good data entry & typing skills
• Ability to multi task
• Capable of handling fast-paced, innovative, and constantly changing environment
• Should be a team player
• Ability to contribute to the process through improvement ideas

Note

• Immediate joiners preferred (≤ 30 days notice pe