Onsite Quality Analyst – UK Banking Collections

A premier recruitment agency is looking for a Quality Analyst to work onsite in Quezon City. The role involves auditing calls, performing root cause analysis, and providing feedback to agents. The ideal candidate will have at least 2 years of experience in US/UK banking operations and quality assurance with strong analytical, communication, and negotiation skills. A joining bonus of 40K is offered for this full-time position.
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