Onsite Deskside & Field Services Technician – Ottawa

A leading IT services provider is seeking a Helpdesk support team member in Ottawa. This role requires Top Secret Clearance with the Canadian government and mandates that the candidate resides in the Ottawa area. Responsibilities include providing telephone and email support, ensuring responsiveness to all support requests, and resolving issues efficiently. Candidates should have customer service experience, problem-solving skills, and proficiency in Microsoft Windows. Position involves working full-time onsite with potential for overtime.
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