Location
puchong
Job Type
Full-time
Posted
June 24, 2026
Job Description
Job Description
Driver Onboarding & Acquisition
- Manage and process new driver onboarding cases from registration until activation
- Review, verify and maintain onboarding documentation and records
- Coordinate with Operations teams to ensure smooth onboarding processes
- Follow up on pending applications and unresolved onboarding cases
- Monitor onboarding pipeline, conversion rates and activation performance
- Support recruitment campaigns, roadshows and driver acquisition initiatives
- Identify onboarding bottlenecks and recommend process improvements
- Prepare onboarding and acquisition performance reports for management
Driver Communications & Engagement
- Manage communications across official driver channels and platforms
- Prepare and distribute operational announcements, reminders and campaign updates
- Coordinate driver engagement, retention and awareness campai...