On-the-Road Customer Service Director

Join as a Customer Service Director with an emphasis on travel and operational management. This full-time, permanent role requires a commitment to quality and effective team leadership.
In this position, you will oversee service delivery, ensuring quality and efficiency while supervising a small team. Your background in operations management and process improvement will empower you to develop and execute strategic action plans. This role requires regular travel to various work locations and perfect analytical skills to solve administrative challenges.
Key Responsibilities:
• Guide team members in service quality initiatives
• Evaluate operations of service establishments
• Develop policies and procedures for efficient service
• Market business services to meet client needs
• Monitor and implement service improvement strategies
Requirements:
• Strong background in quality assurance or control
• Proven track record in telecommunications and operations manage...