Job Description
Key responsibilities
· Management of client Skype for Business deployment
· Polycom On-premise VC Infrastructure monitoring, management and scheduling
· UC/AV First Line Support and conference assistance for all users, nationally.
· Troubleshooting and repairing of faulty solutions
· Management of all Boardrooms, including AV and VC equipment
· Implementation, testing and monitoring of Proof of Concept deployments
· All reporting required from the client
· Responding to calls logged by users
· Providing remote/telephonic support
· Review, understand and enforce all policies and procedures outlined in Health and safety policy
Requirements
· Grade 12 certificate
· Skype for Business implementation qualifications and provable track record. References of implementations will be required.
· Must have necessary knowledge of network and unified communi...
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