On-Site Fintech Customer Support Agent (Hermanus)

A forward-thinking fintech company in Hermanus is seeking a Customer Support Agent. In this role, you will provide professional customer support through various digital channels including WhatsApp and Facebook. You will assist users with account queries, troubleshoot issues, and ensure a positive experience. Ideal candidates will have 1-3 years of experience in customer support and possess strong communication skills. This position requires a calm demeanor under pressure and the ability to work shifts that include weekends and public holidays. The salary ranges from R18,000 to R25,000 per month.
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