OMF Client Relations Consultant (Ga Malekane Mall)

Job Description

This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.

• Provides telephonic and face-to-face service to customers.
• Adheres to service and quality standards.
• Adheres to business, process and compliance rules.
• Has moderate to high level of technical knowledge.
• Is multi-skilled across product and process relevant to the business area.

Competencies

• Action Oriented
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Instills Trust
• Interpersonal Savvy
• Nimble Learning

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equival...