Location
Ho Chi Minh City
Job Type
Full-time
Posted
July 16, 2026
Job Description
Main tasks & key responsibilities
- Create and confirm transport orders to ensure pickup of the shipment at the origin
- Perform booking and booking optimization according to internal guidelines as defined by Product
- Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Check responses from counterparts and finalize validation of required documents
- Follow up on shipment status in the Import/ Export area, identify incidents and ensure resolution of incidents
- Support Customer Service in the incident and exception management resolution
- Maintain excellent relationships with suppliers
- Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
- Perform IT systems-related tasks to provide up-to-date i...
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