Office Support Specialist - St Clair Shores - 40 Hours - Days

Office Support Specialist - St Clair Shores - 40 Hours - Days

PRINCIPLE DUTIES AND RESPONSIBILITIES:
+ Ensures accurate and timely entry, access, and retrieval of information from the electronic medical record.
+ Responsible for assigned work queues and reports- identifying, resolving and/or reporting workflow issues. Generate and analyze routine and/or special reports.
+ May obtain pre-authorization/authorization for ongoing services per payer requirements and communicate status of authorizations to the team.
+ Works with third parties that assist with documentation review to identify and resolve issues in the workflow process.
+ May collaborate with leadership to ensure that clinicians meet required productivity expectations regarding scheduling and customer status (i.e., hospitalizations and discharges).
+ Provides office support and act as a resource for team members, customers, medical staff, and other professionals.
+ Coordinates and processes bi-wee...