NonStop Support Representative

We’re hiring a Customer Support / Technical Support professional to join a well-established, global security software company based in Mississauga, Ontario. This is a full-time, hybrid role (3 days onsite, 2 remote) supporting mission‑critical security solutions used by enterprise clients across banking, telecommunications, medical, and financial services. The role offers hands‑on exposure to specialized security platforms in highly regulated environments.

Required Skills & Experience

• Experience in customer support or a client‑facing technical role
• Strong written and verbal communication skills
• Highly organized with excellent follow‑up and attention to detail
• Ability to troubleshoot issues and collaborate with internal technical teams
• Comfortable working independently in a fast‑paced environment
• Proactive, customer‑first mindset with strong problem‑solving skills

Desired Skills & Experience...