NOC Monitoring Engineer

Responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and minimal downtime. This role requires strong technical expertise, excellent problem‑solving skills, and the ability to work in a fast‑paced, 24/7 operational environment.

Key Responsibilities

• Monitor network infrastructure, systems, and applications using monitoring tools such as SolarWinds, PRTG, Nagios, and Zabbix
• Identify, diagnose, and resolve network issues, escalating complex problems to senior engineers when necessary
• Respond to alerts and incidents in accordance with established SLAs and priority levels
• Perform root‑cause analysis on recurring incidents and implement preventive measures
• Document all incidents, actions taken, and resolutions in the ticketing system
• Maintain network availability and performance across enterprise infrastructure
• Perform regular health checks on network d...