NOC Engineer: Network Operations & Incident Response

edara in Dubai is looking for an experienced Network Operations Specialist. The role involves acting as the first level of troubleshooting support in the Service Operation Center, handling network faults and customer care issues.

The ideal candidate will have at least 6 to 7 years of IGW Network experience, with in-depth knowledge of call routing, SIP protocol, and network performance analysis. Strong communication and troubleshooting skills are essential as you will manage incidents, escalate issues, and maintain effective relationships with various stakeholders.