Location
Kallithea
Job Type
Full-time
Posted
May 24, 2026
Job Description
Job Summary:
The Network Operations Engineer, based in Algosystems in Athens Greece, will be part of our Operation Center team.
What You Will Do:
The candidate will be responsible for providing proactive first fix and after-sales support to our customers. The candidate will be part of the first-line operation team and will comply with defined operational procedures. This role includes 24/7 shift coverage.
Reporting to the Head of Client Operations.
Requirements
Job Responsibilities
- Monitor and proactively analyze network performance using advanced monitoring tools, ensuring uninterrupted service.
- Investigate and resolve network incidents and outages, prioritizing rapid response and root cause identification.
- Serve as the first point of contact for customers, ensuring clear communication and fast resolution of technical issues.
- Participate ...