Night Shift Customer Service Advisor

Guidant Global · Manchester, England, United Kingdom

Location

Manchester

Job Type

CONTRACTOR

Posted

June 19, 2026

Job Description

Job Title: Night Shift Customer Service Advisor
Location: Angel Square
Contract: Fixed-term until 31st December
Salary: £12.70 - £14.00 per hour
Role Overview
We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment.
Key Responsibilities
Handle inbound calls from customers with empathy, professionalism, and care
Support individuals at sensitive and emotional times, ensuring a high level of customer service
Accurately record customer information and maintain detailed case notes
Complete associated administrative tasks in line with company procedures
Work collaboratively within a small team to ensure ...
        

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