Location
singapore
Job Type
Full-time
Posted
July 08, 2026
Job Description
Job Responsibilities
- Managed and resolved technical and operational issues within residential units, ensuring timely service recovery and customer satisfaction.
- Coordinated closely with customers, contractors, agencies, and cross‑functional teams to ensure effective execution of works and prompt issue resolution.
- Communicated processes and solutions to customers, while supervising on‑site activities to ensure quality standards and efficient completion of works.
- Utilized IT systems, Microsoft Office applications, and data analysis to manage case updates, obtain approvals, and support operational decision‑making.
- Administered work orders, verified completion documentation, and ensured accurate validation of contractor deliverables.
- Maintained operational databases and prepared management reports to support performance tracking and business reporting.
- Completed adhoc tasks and projects as assigned.
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