Network Team Supervisor (IT Service Management and Operations Supervisor)

*Position Summary* The Network Team Supervisor leads the strategy, operations, and continuous improvement of MassDOT’s enterprise network infrastructure environment. This role is responsible for overseeing the implementation, support, security, and lifecycle management of core networking technologies, including firewalls, switches, routers, load balancers, and related network services across on-premises and cloud environments. The Supervisor oversees a team of network engineers and administrators responsible for ensuring the reliability, performance, availability, security, compliance, monitoring, patching, backup, and disaster recovery readiness of all network infrastructure. This position drives operational excellence through automation, standardization, process improvement, and proactive service management while ensuring alignment with MassDOT and EOTSS technology and cybersecurity standards. This role is responsible for managing resource allocation, prioritization, and the timely d...