National Claims Leader at Forward

Join Canada’s leading InsurTech MGA as the National Claims Leader. Focus on overseeing all claims operations while driving strategic initiatives in a collaborative environment.

Forward is looking for a strategic individual with a strong background in insurance claims. The role requires leadership in guiding the national claims operations and developing effective strategies, ensuring alignment with business goals and carrier standards. You will foster performance management and team collaboration while establishing operational reporting and service standards.

Key Responsibilities:
• Lead national claims operations across all lines
• Develop and execute comprehensive claims strategies
• Coach and manage claims team members effectively
• Oversee complex and high-severity claims matters
• Establish performance metrics and compliance measures

Requirements:
• 10+ years of insurance claims experience
• Minimum 3 ...