Multisite Reception & Reservation Manager - Paris Society London

1. GUEST EXPERIENCE & BRAND STANDARDS

• Act as a brand ambassador for Paris Society, promoting a positive image internally and externally

• Ensure the highest level of guest welcome and experience across all venues

• Guarantee strict adherence to Paris Society service standards

• Supervise and optimize guest journey: - Physical welcome - - Reservation experience Seating flow • Handle VIP guests and sensitive situations with professionalism and discretion

• Ensure consistency and excellence across all 5 points of sale

2. RESERVATION & TOOLS MANAGEMENT

• Oversee and optimize reservation systems across all venues

• Ensure perfect mastery and daily use of SevenRooms (mandatory)

• Supervise: - Booking flows - - Table allocation strategies Guest database quality

• Support teams in managing complex requests and high-demand services

• Monitor performance indicators...