Multilingual 1st‑Line IT Help Desk—Hybrid in Zurich

SGI is looking for a Service Desk Specialist (1st Level Support) in Zurich, Switzerland. You will be the first point of contact for IT-related issues and will support users in a dynamic, multilingual environment.

Key responsibilities include resolving incidents, providing application support, and maintaining a knowledge base. Candidates should have strong customer-facing skills, fluency in German and French, and experience with Microsoft technologies.