Multichannel CX Specialist – Remittance & Fintech

FPS Innovation Labs in Davao, Philippines is seeking a Customer Experience Associate to manage customer inquiries via phone, chat, and email. The role requires excellent communication skills and the ability to multitask efficiently.

The successful candidate should have a strong customer service orientation, preferably with 1 year of experience in a financial technology environment. Candidates should also possess good time management abilities and be willing to work onsite during a shifting schedule.