Multichannel Customer Experience Specialist

Dormont Manufacturing Co is looking for a Non Voice Customer Support representative in Makati, Philippines. The role involves managing customer inquiries via chat, email, and SMS, ensuring a high-quality experience for clients.

Ideal candidates should possess 1-2 years of experience in customer service, be detail-oriented, and have strong problem-solving skills. Responsibilities include documenting interactions and collaborating with internal teams to enhance customer satisfaction.