Multichannel Customer Experience Associate-Policy Services

FWD Insurance is seeking a dedicated customer service representative in Taguig, Metro Manila. In this role, you will facilitate customer interactions and manage policy service change requests through email, live chat, and social media. You will be responsible for ensuring a timely and accurate response to inquiries while maintaining a high standard of customer experience.

This position requires effective handling of various customer transactions and addressing both inquiries and complaints efficiently. Join FWD Insurance to contribute to an outstanding customer experience.