Multi-store operations manager

Company Description i Tech® – Apple Premium Reseller is Eastern India’s largest Apple Authorized Reseller, showcasing the full range of Apple products in a welcoming, customer-focused environment. The company operates from its head office in Kolkata with 34 store locations across Eastern India, providing convenient access to Apple solutions. i Tech team members are trained to understand individual customer needs and offer tailored guidance, affordability options, and hands-on product demonstrations. Customers benefit from extensive product knowledge, software advice, after-sales support, and customized training in areas such as music, photography, video, and publishing. The organization emphasizes professional expertise, service quality, and a strong commitment to the Apple brand experience.
Role Description The Cluster Manager is responsible for overseeing multiple i Tech store locations in the Angul region, ensuring consistent performance, customer experience, and operational exc...