Job Description
We are currently seeking a MuleSoft Support Engineer (L2 / L3) to join our team in Bangalore, Karnataka, India.
Job Title: MuleSoft Support Engineer (L2 / L3)
Experience: 5-7 years
Job Summary: Looking for a MuleSoft Support Engineer (L2/L3) to manage, support, and optimize MuleSoft integrations in a complex enterprise environment. This role involves end-to-end support ownership, handling both L2 and L3 responsibilities, acting as an escalation point, and ensuring platform stability, performance, and continuous improvement.
The ideal candidate will combine strong integration knowledge with deep MuleSoft technical expertise, troubleshooting skills, and stakeholder management capabilities.
Key Responsibilities:
Support & Operations (L2 / L3 Ownership)
Provide L2 and L3 support for MuleSoft platform and integrations
Act as escalation point for critical and complex production issues
Ensure SLA adherence, incident ...