Job Description
Req ID: 377841
We are currently seeking a Mulesoft Support to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Title: MuleSoft Production Support Engineer (L1/L2 Support)
Experience: 4–6 Years
Location: Remote
Employment Type: Full-Time
Job Summary:-
We are seeking a skilled MuleSoft Production Support Engineer (L1/L2) with 4–6 years of experience in supporting and maintaining MuleSoft-based integration platforms in a production environment. The ideal candidate will be responsible for incident management, troubleshooting, monitoring, and ensuring the stability and availability of integration services. Experience with ServiceNow for ITSM processes is mandatory, while knowledge of Splunk for log analysis and monitoring will be considered an added advantage.
Key Responsibilities:-
Production Support & Incident Management
Provide L1 and L2 support for MuleSoft APIs, integrations, and middleware compone...