Location
toronto
Job Type
Full-time
Posted
June 01, 2026
Job Description
Do you thrive on leading teams, keeping operations seamless, and ensuring client success? If service delivery is your passion, this role is for you!
Join a dynamic and growing managed services provider (MSP) known for delivering top‑tier IT solutions and exceptional client support.
Who You Are:
- A leader with expertise in service delivery, helpdesk management, and MSP ticketing tools.
- A mentor who drives high performance through coaching, structured processes, and continuous improvement.
- A problem solver skilled in handling escalations, resolving client issues, and improving service efficiency.
- A strategist focused on analyzing trends, optimizing workflows, and aligning operations with business goals.
- A business partner who combines service excellence with growth, client retention, and new opportunities.
Work Type:
- Location: Greater Toronto Area, ON (Hybrid ...